Chief Science Officer, VP of Analytics and Research at Genpact
Jingfen Zhu is an executive and practitioner in Data Science with over 18 years of cross-industry experience in Life Science, Healthcare, Finance and CPG. Throughout her career with AT&T, Experian and Dow Jones and currently Genpact, she has developed numerous state-of-the-art analytical solutions which have been productionized and generated tremendous financial outcome. Her responsibilities include thought leadership advisory, innovation guidance, as well as mentoring and lecturing. The team she coached participated in the 2018 Data Hackathon held by KeyBank and ranks top 3 in Client Centricity solutions among 72 competing teams and 300 contestants. The first-phase deployment of personalized customer retention strategy from this hackathon solution resulted in a signed-off savings
of $38 million. She received Ph.D. in Applied Statistics and M.S. in Management Science from The Pennsylvania State University – University Park.